90-Day History
90 days agoToday
Platform Components
Core Platform
API Gateway
99.98% uptimeOperational
Web Application
99.97% uptimeOperational
Authentication & SSO
100% uptimeOperational
Notifications
100% uptimeOperational
AI & Intelligence
Document Intelligence
99.96% uptimeOperational
Schedule Analysis
99.99% uptimeOperational
Risk Scoring Engine
99.80% uptimeDegraded Performance
Cost Analytics
100% uptimeOperational
Health & Safety Monitoring
100% uptimeOperational
Integrations
Procore Sync
99.95% uptimeOperational
Autodesk Sync
99.92% uptimeOperational
Oracle P6
100% uptimeOperational
File Storage
100% uptimeOperational
Email Delivery
99.99% uptimeOperational
Incident History
ResolvedElevated latency on Document Intelligence API
Some users experienced slower-than-normal response times when uploading documents for AI processing. Root cause was a saturated worker pool during an unusually high traffic window. Autoscaling was triggered and resolved the issue within 47 minutes.
Jun 14 · 14:03 UTCResolved. All document processing times are back to normal. Autoscaling threshold has been lowered.
Jun 14 · 13:38 UTCMonitoring. Worker pool scaled up. Latencies improving — p99 down from 14s to 2.4s.
Jun 14 · 13:16 UTCInvestigating. Elevated p99 latency detected on document upload endpoints. Engineers engaged.
June 14, 2026 · Duration: 47 min · Affected: Document Intelligence
ResolvedProcore webhook delivery delays
A configuration change by a third-party dependency caused webhook events to queue rather than deliver in real time. No data was lost; queued events were flushed upon resolution.
May 22 · 11:28 UTCResolved. Backlog of ~3,200 queued webhooks delivered. Third-party configuration restored.
May 22 · 10:55 UTCUpdate. Root cause identified — third-party routing table misconfiguration. Fix in progress.
May 22 · 10:16 UTCInvestigating. Reports of delayed Procore sync events. Investigating delivery pipeline.
May 22, 2026 · Duration: 1h 12m · Affected: Procore Integration
No incidents prior to May 2026 — contact us for historical records
