Privacy Policy
Weaver Solutions Corp.
Effective as of April 21, 2025
Last Updated on April 21, 2025
This Privacy Policy (“Policy”) describes how Weaver Solutions, Corp. (“Weaver,” “we,” “our,” or “us”) collects, uses, and discloses personal information from users of our websites and software platform (collectively, the “Services”). This Policy applies to personal information collected through websites operated by Weaver (including helloweaver.com and weaverpatterns.com, and any affiliated sites), through our software platform (the “Platform”), and in the course of providing related services to our customers. By using the Services, you acknowledge that you have read and agree to the practices described in this Policy.
Information We Collect
Weaver collects personal information and other information about you in several ways, including information you provide directly and information collected automatically when you use our Services. In this Policy, “personal information” (also known as “personal data” under certain laws) means any information that identifies or relates to an identifiable individual. We collect the following types of information:
Account and Profile Information: When you sign up as a customer or create an account on our Platform, we collect information such as your name, username, password, company name, work email address, phone number, and your company’s address or project location. If you are using the Services on behalf of a company (e.g., as an employee of one of our customers), we may also collect your work title, team affiliation, and other information about your role in the project.
Project Data and User Submissions: In the course of using our Platform, you and your organization may upload or input project-related data, documents, designs, or other materials. This includes any text or content you submit as prompts to our generative AI features (“Prompts”) and the resulting outputs that the system generates for you (“Outputs”). If you choose to include personal information in Prompts or other submissions, that personal information will be collected and may appear in the corresponding Outputs. We describe below how Prompts and Outputs may be used to improve our AI models and how you can opt out of such use – see Use of Generative AI. Apart from AI Prompts, any other files or data you store on the Platform as part of your projects will also be collected and stored by us as necessary to provide the Services.
Contact and Inquiry Information: If you contact us through our websites (for example, by using a “Contact Us” form or signing up for newsletters or demos), we will collect the information you provide, such as your name, email address, phone number, company name, and the content of your message or inquiry. We also collect any communications you send to us (such as support requests or customer service inquiries).
Career Application Information: If you apply for a job at Weaver through our Careers page, via email, or via LinkedIn, we collect the information you submit in your application. This may include your contact details, resume/CV, employment and education history, skills, and any other information you choose to provide us (such as references or LinkedIn profile information). If you apply through a third-party service (e.g., LinkedIn), we will receive the information you have authorized that service to share under their privacy settings.
Device and Usage Information (Automatically Collected): When you use our Services (including browsing our Sites or using our Platform), we automatically collect certain information about your device and usage of the Services. This includes, for example:
Log and Browsing Data: IP address, device identifiers, domain name, browser type, operating system, and device type; the pages or screens you view on our Services; the dates, times and duration of your visits; URLs of referring/exit pages (the website you visited before coming to our Site and the site you visit after); and download errors or performance data. We use server logs and other tools to collect this usage information.
Cookies and Similar Technologies: We and our third-party partners use cookies, pixels, scripts, and similar tracking technologies to recognize you on our Services and collect additional information about your visit. Cookies are small text files stored on your browser or device that allow us to remember your preferences and understand how you interact with our content. We also use web beacons or pixel tags (tiny graphics embedded on pages or in emails) that can track actions like whether an email was opened. Our mobile applications or the Platform may incorporate third-party software development kits (SDKs) or use mobile device identifiers (such as Apple’s IDFA or Google’s Advertising ID), which function like cookies for app environments. These technologies help us to personalize your experience, analyze site usage, and assist in our marketing and analytics efforts. You can control or block cookies through your browser settings and, on mobile devices, you may reset your advertising identifier or limit ad tracking in your device settings. Please note that if you disable certain cookies or trackers, some features of the Services may not function correctly.
Third-Party Plugins: Our Services may include integrated features or plugins from third-party platforms (for example, a social media “Like” button or a map feature). If you interact with these plugins, or even if you view a page containing them, certain information from your browser may be automatically transmitted to the plugin provider. These third parties may collect information about your visit to our Services (such as your IP address and the pages you view) and may set their own cookies. Third-party plugin providers are responsible for their own privacy practices, and we recommend you review the privacy policies of any third-party services you use.
We may also obtain information about you from other sources, such as from your employer (if your employer is our customer and provides us information about you as an authorized user of the Platform) or from service providers and business partners that help us update or supplement our records.
Lastly, we may aggregate or de-identify personal information so that it can no longer be linked to any specific individual (for example, by compiling usage statistics or trends from many users). Information that has been de-identified or aggregated is not considered personal information, and we may collect, use, and disclose it for business purposes (such as improving the Services or publishing insights about industry trends), as long as it never identifies any particular user.
How We Use Your Information
Weaver uses the personal information we collect for the following business and commercial purposes (in accordance with applicable law):
To Provide and Maintain the Services: We use your information to create and manage your account, authenticate you when you log in, and provide you with the features and functionality of our Platform. This includes processing orders or agreements for our software and providing the services you request from us.
To Facilitate Your Projects and Operations: We process the data you upload to the Platform (including project data, Prompts, and other content) in order to deliver project results, generate AI Outputs, and otherwise operate the Platform’s tools. We use information about your usage of the Platform to ensure the service is working as intended and to customize your experience.
To Respond to Inquiries and Provide Support: We use contact information (such as email or phone number) and any information you provide to respond to your questions, requests, or comments. This includes providing technical support, handling customer service requests, and solving issues you report to us.
To Communicate with You: We send administrative or transactional communications to you to confirm actions you take (such as registration confirmations, invoices, project updates, security or technical notices, and updates to our terms or policies). We may also send you newsletters, industry updates, event invitations, or marketing communications to inform you about new features or services with your consent or as permitted by law. If you sign up to receive SMS/text messages (for example, to receive project alerts or verification codes), we will send you text messages to the phone number you provided. You may opt out of marketing emails or texts as described in the Your Rights and Choices section below.
To Improve and Develop Our Services: We analyze usage information (including how you interact with our websites and Platform) to understand user behavior and preferences. This helps us troubleshoot technical issues, improve the performance and quality of our Services, develop new features, and enhance the user experience. We also use feedback you provide and the outcomes of your interactions (including AI Outputs and other results) to refine our algorithms and tools (see Use of Generative AI below for more about how we improve our AI models). Internally, we might combine information collected from you with information from other sources to better understand your needs or to improve service quality, but we will always handle combined information in compliance with this Policy.
For Analytics and Advertising: We partner with third-party analytics providers (such as Google Analytics) to collect and analyze usage data, measure the effectiveness of our content, and understand the demographics and usage patterns of our users. These partners may use cookies or similar technologies to gather usage data on our behalf. For example, we use Google Analytics to help analyze how users use our Site and Platform; Google may collect information like your IP address, and it provides reports to us about aggregate website usage. (Learn more about Google’s data practices at their [Privacy & Terms site](https://www.google.com/policies/privacy/partners/).) We may also work with advertising partners to deliver interest-based advertisements (also called personalized or targeted ads) to you. This means we might allow third-party ad networks to collect information about your browsing on our Services and other sites (through cookies or pixels) so that they can show you ads tailored to your interests. Note: You can opt out of certain tracking for analytics or advertising – see Your Rights and Choices below for options, including the right to opt out of “sale” or “sharing” of personal data under California law.
To Comply with Legal Obligations: We use your information as necessary to comply with applicable laws and regulations, and to respond to lawful requests or orders from courts, law enforcement, or other government authorities. For example, we may process and retain certain information to meet record-keeping obligations, to handle requests to exercise data rights, or to comply with industry-specific regulations.
To Protect Rights, Safety, and Integrity: We may use information to protect our company, our Services, our customers, and the public. This includes using information to detect, investigate, and prevent fraud, spam, or other abuse of the Services, to resolve disputes, to enforce our Terms of Service or other agreements, and to assert or defend against legal claims. We may use information about you in connection with legal compliance audits, risk management, or to exercise our legal rights.
In Connection with Business Transfers: If we undergo a business transaction such as a merger, acquisition, corporate reorganization, or sale of some or all of our assets, or in the unlikely event of bankruptcy or receivership, personal information may be disclosed or transferred as part of that transaction. We will ensure that any such transfer is subject to appropriate protections and, where required by law, we will notify you and give you an opportunity to object.
Weaver will only use your personal information for the purposes described above. If we need to use your information for an unrelated purpose, we will update this Policy or obtain your consent as required by law. We do not use personal information for purposes incompatible with those described here without your permission.
Use of Generative AI (Prompts and Outputs)
Weaver’s Platform includes generative artificial intelligence features that allow you to submit Prompts (e.g., text inputs, project data, or other content) and receive corresponding Outputs (AI-generated results or responses). This section explains how Weaver uses and protects the information contained in Prompts and Outputs, beyond simply delivering the results to you.
Use for Service Provision and Product Improvement: When you submit a Prompt, our systems process the Prompt to generate the requested Output. The Prompt you provide and the Output returned to you may be stored by Weaver. We may use Prompts and Outputs to improve and refine the performance of our Services, such as by analyzing user inputs to detect common use cases, improve responsiveness, and identify areas of enhancement. This usage is solely for product improvement purposes and does not involve training our underlying AI models on your proprietary or project-specific data. Weaver does not use your data—including project information, outputs, or files—to train any foundational AI models.
Safeguards for Personal Information: Weaver takes steps to protect your privacy when using Prompt and Output data for product improvement. We implement technical and administrative safeguards to prevent misuse of personal information. For example, before using collected Prompts/Outputs in our analysis processes, we may remove or obfuscate direct identifiers (such as names or contact details) to de-identify the data wherever feasible. We also employ content filters and automated tools to detect and exclude especially sensitive personal information. All Prompt/Output data used for product improvement is handled on a need-to-know basis: it is accessible only to authorized personnel and is stored securely using encryption and other security measures (as described in Data Security below). We retain such data only as long as necessary for improvement purposes and in accordance with our data retention policies.
Your Choices – Opting Out: If you do not want your Prompts and Outputs to be used for product improvement purposes, you have the option to opt out. You can opt out at any time by contacting us at privacy@helloweaver.com and requesting to disable the use of your Prompts and Outputs for product analysis. Once we process your opt-out request, we will exclude your future Prompts and Outputs from our improvement processes. Choosing to opt out will not degrade your access to the Services. If you have any questions about how we handle Prompt/Output data or the opt-out process, please contact us using the information in the How to Contact Us section below.
Disclosure of Your Information
Weaver may share your personal information with third parties in certain circumstances as described below. Whenever we disclose personal information, we do so for the purposes described in this Policy and in accordance with applicable law. We do not sell your personal information to third parties for their monetary gain. We may disclose (share) your information in the following ways:
Affiliates and Corporate Family: We may share your information with our parent company, subsidiaries, and other companies under common ownership or control with Weaver. These affiliated entities will use your information in line with this Policy (for example, to help provide and improve the Services, or for internal business operations).
Customers (Your Organization): If you use the Platform as an authorized user under a company or other organization’s account (for example, if your employer or a client is our customer and you are using the Services under their subscription), the administrators of that organization’s account will have access to your usage information. This means your employer (or the customer who provided you access) may receive information such as your name, email, account activity, project contributions, and results (including Outputs you helped generate) associated with their account. We share this information with the customer to fulfill our contract and provide the Services (so that the customer can oversee project progress and team usage). The customer’s handling of your information is also subject to their own privacy policies. If you have questions about how your employer or organization uses your data, please contact them directly.
Service Providers: We share personal information with third-party service providers and vendors who perform services on our behalf to support our business operations. These service providers assist us with various tasks, including: web and data hosting (storing our databases and platform data), cloud computing infrastructure, data analytics (processing usage data for analysis), marketing and email distribution (sending out newsletters or product updates), customer support tools, payment processing (if applicable), data labeling and annotation, and AI/machine learning services (which may help in processing data to train or run our models). We only provide our service providers the information necessary for them to perform the agreed services, and we contractually require them to protect and use personal information only for our purposes and in compliance with applicable privacy laws.
Advertising and Analytics Partners: As noted in the “How We Use Your Information” section, we may allow certain third parties to collect information about you via cookies and similar technologies for analytics and online advertising. We may share identifiers (like cookie IDs or hashed email addresses) and usage data with advertising networks, social media companies, and analytics firms to better target ads that may interest you, to measure ad effectiveness, or to facilitate audience matching. Any such sharing for behavioral advertising purposes will be done in accordance with applicable law and your opt-out preferences. California Residents: If this sharing is considered a “share” of personal information under the California Consumer Privacy Act (CCPA/CPRA), you have the right to opt out of it – see Your Rights and Choices below for how to exercise that right. We do not disclose your personal information to third parties for their own direct marketing purposes unless you have given consent.
Business Transfers: We may disclose personal information as part of a business transaction (or potential transaction) as described above in “How We Use Your Information.” If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of the Service to another provider, your information may be transferred to a successor or affiliate as part of that process. In such cases, we will ensure the recipient agrees to handle your personal information with standards of privacy and security that are equivalent to those set out in this Policy.
Legal Compliance and Protection: We may disclose your information to third parties (such as courts, law enforcement agencies, regulators, or outside legal counsel) if we determine that such disclosure is necessary to:
- Comply with any applicable law, regulation, legal process, or enforceable governmental request (such as a court order or subpoena).
- Investigate, detect, prevent, or take action regarding suspected or actual illegal activities, fraud, or security incidents.
- Enforce our Terms of Service or other agreements, or investigate potential violations thereof.
- Protect the rights, property, and safety of Weaver, our customers, or the public. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction, as well as to prevent harm or potential threats to any person.
We will only disclose the information that is reasonably necessary for these legal purposes and will take measures to ensure such disclosures are handled lawfully.
With Your Consent or at Your Direction: In addition to the scenarios above, we may share your personal information with third parties if you request or consent to such sharing. For example, if you integrate our Platform with a third-party service and ask us to transmit data to that service, or if you intentionally share a project or Output with a third party, we will disclose information as needed to fulfill your request. We may also publicly feature feedback or testimonials you provide, but only with your permission. In any case where you have given consent for a particular data sharing, you may withdraw that consent at any time, and we will stop the future sharing of your information for that purpose.
Aggregated/De-Identified Information: We may disclose information that has been aggregated or de-identified (so it is no longer associated with an identifiable individual) to partners, researchers, or the public in order to showcase trends, productivity benchmarks, or analytics about our Services. For example, we might publish a report on construction project patterns or AI usage trends drawn from Platform data in aggregate form. This information will not identify you personally.
Weaver does not sell personal information to third parties for profit. In the past 12 months, any sharing of personal information we have done has been limited to the disclosures described above (which are for business and operational purposes, or at the user’s direction). If in the future we anticipate selling personal information, we will update this Policy and provide required notices and opt-out mechanisms. For information on how to opt out of certain disclosures (such as sharing for advertising), please see the next section.
Your Rights and Choices
You may have certain rights and choices regarding your personal information, particularly if you reside in the European Economic Area (EEA), the United Kingdom (UK), or the State of California. Weaver is committed to honoring your rights under applicable data protection and privacy laws, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) (as amended by the California Privacy Rights Act, CPRA). This section describes those rights and how you can exercise them.
Rights of Individuals in the EEA and UK (GDPR)
If you are located in the EEA, UK, or a jurisdiction with similar data protection laws, you have the following rights regarding your personal data:
Right to Access: You have the right to request confirmation of whether we are processing your personal data, and if so, to receive a copy of the personal data we hold about you. This allows you to check what information we have and to verify that we are processing it lawfully.
Right to Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal data we hold about you. If any of your information is out of date or incorrect, please let us know, and we will fix it.
Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances. This “right to be forgotten” applies, for example, when the data is no longer necessary for the purposes it was collected, or if you withdraw consent and we have no other legal basis to continue processing, or if you object to processing and we have no overriding legitimate grounds to continue, or if the data was unlawfully processed. We will honor valid deletion requests and will also direct any service providers holding your data on our behalf to delete it, subject to any exceptions required by law (for instance, we may retain data if needed to comply with legal obligations or to establish, exercise, or defend legal claims).
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain situations. This means we would continue to store your data but temporarily suspend any other processing activities. You can invoke this right, for example, if you contest the accuracy of your data (for a period enabling us to verify it), or if you have objected to processing (pending our assessment of overriding interests), or when processing is unlawful and you request restriction instead of deletion, or if we no longer need the data but you require it for legal claims.
Right to Data Portability: You have the right to obtain your personal data that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller (or to have us transmit it, where technically feasible). This right applies when the processing is based on your consent or on a contract with you, and the processing is carried out by automated means. We will provide the data in a CSV or similar format upon request, to the extent it is information that we directly control and is feasible to export.
Right to Object: You have the right to object to our processing of your personal data when that processing is based on our legitimate interests (or those of a third party), and you feel it impacts your fundamental rights and freedoms. You also have the right to object at any time to processing of your personal data for direct marketing purposes. If you lodge an objection, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless it is needed for legal claims. If you object to direct marketing, we will stop using your personal data for that purpose immediately.
Right to Withdraw Consent: Where we rely on your consent to process your personal data (for example, if you have given consent for us to use certain cookies or to receive marketing emails), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, and it will not affect the processing of your data under other legal bases. If you withdraw consent for marketing communications, we will cease sending you marketing emails or texts; if you withdraw consent for optional data processing (like certain analytics cookies), we will stop that processing.
Right to Lodge a Complaint: If you believe that we have infringed your data protection rights or failed to comply with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU/EEA or the UK (such as the Data Protection Commission, ICO, CNIL, etc., depending on your location). We would, however, appreciate the chance to address your concerns directly before you do so, please consider contacting us first, and we will do our best to resolve the issue.
Rights of California Residents (CCPA/CPRA)
If you are a resident of California, you are entitled to certain rights with respect to your personal information under the CCPA (as amended by the CPRA), as well as related California laws (like CalOPPA). These include:
Right to Know (Access): You have the right to request that we disclose the specific pieces of personal information we have collected about you in the 12 months preceding your request, as well as additional details about our data practices. This includes the categories of personal information collected, the categories of sources of that information, the business or commercial purposes for collecting (or selling/sharing) the information, and the categories of third parties with whom we have disclosed your information. Upon verification of your identity (and receipt of a valid request), we will provide a report containing the requested information in a readily useable format, covering the 12-month period (or longer, if applicable law provides).
Right to Delete: You have the right to request that we delete any personal information we have collected from you and retained, subject to certain exceptions. Once we receive and confirm a verifiable deletion request, we will delete (and instruct our service providers to delete) your personal information from our records, unless an exception applies. Please note that we may deny deletion requests if retaining the information is necessary for us or our service providers to, for example: complete a transaction or provide a service you requested; detect security incidents or protect against malicious activity; comply with a legal obligation; or otherwise use the information internally in a lawful manner that is compatible with the context in which you provided it (all as permitted by CCPA/CPRA).
Right to Correct: You have the right to request that we correct inaccuracies in your personal information, taking into account the nature of the information and purposes of processing. Upon receipt of a verifiable request to correct, we will use commercially reasonable efforts to correct the inaccurate personal information in our records. In many cases, you can also log into your account and directly update certain profile or account information yourself.
Right to Opt Out of Sale or Sharing: You have the right to direct us not to sell your personal information to third parties, and to opt out of the sharing of your personal information for cross-context behavioral advertising (as “sharing” is defined in CPRA). As noted above, Weaver does not sell personal information for monetary value. The only “sharing” we engage in is the use of certain cookies or advertising services that may utilize your information for personalized ads. If you wish to opt out of such data sharing for advertising, you can do so by using the “Do Not Sell or Share My Personal Information” link or mechanism on our website (if available) or by contacting us at privacy@helloweaver.com with your request. Additionally, if your browser sends a recognized opt-out preference signal (such as the Global Privacy Control (GPC)), we will treat that as a valid opt-out of sale/sharing request for your device or browser as required by law. Once you opt out, we will not sell your data or share it for targeted advertising unless you later provide permission.
Right to Limit Use of Sensitive Personal Information: In certain situations, you have the right to limit our use or disclosure of sensitive personal information (as defined by California law) if we were to use it for purposes not necessary to provide the Services. Note: Weaver’s intention is to only collect and use sensitive personal information (if any) for necessary business purposes (for example, we might collect a government ID for identity verification or precise geolocation for a mapping feature at a construction site, but we would not use such data for secondary purposes without consent). If we ever use sensitive information beyond what is allowable, California residents can direct us to restrict that usage.
Right of Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means that if you choose to exercise your rights (such as requesting deletion or opting out of data sharing), we will not deny you goods or services, charge you a different price, provide a different level of quality, or suggest any of these actions as a result of you exercising your rights. California law permits businesses to offer certain financial incentives that involve different prices, rates, or quality of goods or services if the difference is directly related to the value of your data, but if we ever choose to offer such programs, we will provide you with detailed information and obtain your opt-in consent. At this time, Weaver does not offer any such financial incentive programs.
Exercising Your Rights: To exercise any of the rights described above or to send us a privacy-related request, please contact us by email at privacy@helloweaver.com. In your request, please specify which right you seek to exercise and provide us with enough information to verify your identity. For certain requests (like access, deletion, or California “know” requests), we are required to verify that the person making the request is the individual to whom the information relates (or their authorized representative) to prevent unauthorized disclosure or deletion of someone else’s data. We may ask you to provide additional information or use existing account authentication methods to verify requests. If you are an authorized agent making a request on behalf of someone else, we may require proof of your authorization and/or direct confirmation from the individual.
We will respond to privacy requests within the timeframes required by law. Under GDPR, we generally have one month to respond (which can be extended by two further months in certain complex cases). Under CCPA/CPRA, we generally have 45 days to respond to access or deletion requests (which can be extended by another 45 days with notice). If we need an extension or cannot fulfill your request (due to a legal exception), we will inform you of the reason and any rights you may have to appeal the decision. There is no charge for making a request, but we are allowed by law to refuse or charge for frivolous, repetitive, or excessive requests.
Marketing Communications: Regardless of jurisdiction, you always have the choice to opt out of our direct marketing communications. If you no longer wish to receive marketing or promotional emails from us, you can click the “unsubscribe” link in the email or send a request to unsubscribe@helloweaver.com. For text messages, you can follow the provided instructions to opt out (for example, replying “STOP” to a promotional SMS). Please note that even if you opt out of marketing messages, we may still send you transactional or administrative communications (such as account notifications, security alerts, and service updates) as these are not promotional in nature.
External Links
The Services may contain links to websites or services operated by third parties (for example, industry resources, partner websites, or social media platforms). If you click on a third-party link, you will be directed away from our Services and to that third party’s site. We are not responsible for the privacy practices or content of third-party websites. This Policy does not apply to your use of unaffiliated websites. We recommend that you review the privacy policies of any third-party site or service that you visit or interact with, especially before providing any personal information to them. Your dealings with third-party websites are solely between you and the third party.
Data Security
We take the security of your personal information seriously. Weaver implements physical, administrative, and technical security measures designed to protect your personal information from unauthorized access, use, disclosure, or destruction. These measures include, for example, access controls to data centers, encryption of data in transit (e.g., using SSL/TLS) and at rest, firewalls and intrusion detection systems, and regular security assessments of our systems. We also limit access to personal data within our organization to employees and contractors who need to know the information for the purposes described in this Policy, and we train our staff about the importance of confidentiality and maintaining the privacy and security of your information.
However, please be aware that no method of transmitting or storing data is completely secure. While we strive to protect your information, we cannot guarantee absolute security of information, especially information transmitted over the internet. You are responsible for maintaining the security of your account credentials (username and password) and for any activity that occurs under your account due to your failure to protect those credentials. If you believe your interaction with us is no longer secure (for example, if you feel that your account has been compromised), please immediately contact us at privacy@helloweaver.com so that we can take appropriate steps.
Data Retention
Weaver retains personal information for as long as necessary to fulfill the purposes for which we collected it, as outlined in this Policy, unless a longer retention period is required or permitted by law. For example, we will keep your account information for as long as your account is active or as needed to provide you with the Services. If you close your account or it expires, we may either delete your information or anonymize it, or if neither is immediately feasible (for example, information stored in backups), we will secure it and isolate it from further use until deletion is possible.
In some cases, we may retain certain information for legitimate business purposes or as required by law, even after you have deleted your account or requested deletion. Examples include: retaining transaction records for financial reporting, preserving information to resolve disputes or enforce our agreements, or keeping backup copies for a limited period to protect against accidental loss. When we no longer have a legitimate need or legal obligation to retain your personal information, we will securely destroy or permanently anonymize the information. We periodically review our data retention practices to ensure we are not retaining data longer than necessary.
International Data Transfers
Weaver is a global company and, as such, your personal information may be processed in the country or region where your project is located, as well as in other jurisdictions where we or our service providers operate. We strive to store and process personal data in the same country or region as our customers’ projects whenever feasible. For example, if you are an EU-based customer using our Platform for a project in the European Union, we will endeavor to store and process your personal data on servers located within the EU. Likewise, data from projects in the United States will be handled in the U.S., and data from projects in other regions will typically remain within those regions.
Cross-Border Data Transfers: There may be circumstances in which personal information is transferred to, or accessed from, outside of the country or region where it was collected. For instance, Weaver’s headquarters and certain operational systems are in the United States, so if you use our Services from outside the U.S., your data might be transmitted to or stored on servers in the U.S. Additionally, we may utilize technical support teams or sub-processors in other countries to provide the Services. When we transfer personal data across international borders, we do so in compliance with applicable data protection laws. In particular, if you are located in the EEA, UK, or Switzerland, and your personal data is transferred to a country that the European Commission (or relevant authority) has not recognized as providing an adequate level of data protection (for example, to the United States), we will implement appropriate safeguards to protect your information. These safeguards may include:
Relying on an adequacy decision by the European Commission (where available, e.g., if transferring to a country that has been deemed adequate), or
Entering into Standard Contractual Clauses (SCCs) approved by the European Commission (and the UK International Data Transfer Addendum or other equivalent mechanisms for UK data) with the recipient of the data.
These SCCs contractually obligate the recipient to protect your personal data according to standards essentially equivalent to EU/UK law. In some cases, we may also rely on your explicit consent for the transfer (if you are informed of the possible risks), or other legal transfer mechanisms allowed under GDPR (such as if the transfer is necessary for the performance of a contract with you, or for the establishment, exercise, or defense of legal claims).
We remain responsible for the protection of personal information entrusted to us, regardless of where it is processed. We have implemented internal data transfer agreements among our affiliated companies and with our service providers to cover transfers of personal data. If you would like more information about our data transfer practices or the safeguards in place, you can contact us using the details below. By using the Services or submitting information to us, you acknowledge that your information may be transferred to and processed in jurisdictions different from your own, but always with appropriate protection in place. We will always take necessary steps to ensure your data is treated securely and in accordance with this Policy wherever it is processed.
Children’s Privacy
Our Services are intended for business and professional use and are not directed to children. We do not knowingly collect personal information from individuals under the age of 13 (and in certain jurisdictions, under the age of 16). If you are under 13, please do not use the Services or send us any personal information. If we learn that we have inadvertently collected personal information from a child under 13 (or under 16, as applicable) without appropriate consent, we will take steps to delete that information promptly. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at privacy@helloweaver.com, and we will investigate and address the issue.
Changes to this Policy
Weaver may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. If we make changes, we will post the updated Policy on our website and update the “Last Updated” date at the top of the Policy. Material Changes: If we make any material changes to how we collect, use, or share your personal information, we will provide you with prominent notice. This may include posting a notice of the changes on our Site’s homepage or within the Platform, or contacting you through email or other means. We encourage you to review this Policy periodically to stay informed about our data practices. Your continued use of the Services after any changes to this Policy have been posted will signify your acknowledgment of those changes, unless applicable law requires a more explicit form of consent.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Email: privacy@helloweaver.com
Mail:
Weaver Solutions, Corp. – Privacy Department
*1234 Example Address, Suite 100*
*Anytown, State, Postal Code, Country* *(Replace with actual corporate address)*