Legal

Privacy Policy

Last updated: July 1, 2026

Weaver Solutions Corp. ("Weaver," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our platform and professional services (collectively, the "Services"). Please read this policy carefully. By using the Services, you agree to the practices described here.

We collect information in three ways: directly from you, automatically through your use of the Services, and from third parties.

Information you provide directly:

  • Account registration information such as name, business email address, job title, and company name
  • Payment and billing information processed through our secure payment providers
  • Communications you send to us, including support requests and feedback
  • Professional services engagement information provided in connection with implementation or advisory engagements

Customer Data you submit to the platform:

  • Construction documents, contracts, submittals, RFIs, and drawings
  • Project schedules, milestones, and lookahead data
  • Health, safety, and incident records
  • Financial data, budgets, and change order information
  • Any other project content you upload, import, or generate within the Services

Information collected automatically:

  • Usage data such as features accessed, actions taken, and session duration
  • Device and browser information including IP address, operating system, and browser type
  • Log data and error reports to help us diagnose and improve the platform

We use the information we collect to:

  • Provide, operate, and maintain the Services
  • Process transactions and manage subscriptions
  • Respond to support inquiries and communicate with you about your account
  • Send administrative notices, security alerts, and product updates
  • Monitor and analyze usage patterns to improve platform performance and user experience
  • Detect, investigate, and prevent fraudulent transactions and other illegal activity
  • Comply with applicable legal obligations

We do not sell your personal information. We do not use your personal information for targeted advertising.

Weaver does not use your Customer Data to train, fine-tune, or improve AI or machine learning models — ours or anyone else's. Your project data is never used as training material.

AI capabilities within the Weaver platform analyze your Customer Data to surface insights, flag risks, and support your team's decision-making. Here is exactly how that works:

  • Inference only, never training. When an AI feature processes your documents, schedules, or records, it does so to produce outputs for you — period. That processing does not contribute to any model's weights, parameters, or training datasets.
  • Isolated processing environments. Your Customer Data is processed in logically isolated environments. It is not commingled with data from other customers during AI inference.
  • Third-party AI providers. Some AI capabilities are powered by third-party model providers. We contractually prohibit those providers from using your Customer Data for their own model training or any purpose other than fulfilling the service we have engaged them to provide.
  • Aggregated benchmarks. We may develop aggregated, anonymized industry benchmarks and insights from data that has been stripped of all identifying information. This does not include your Customer Data in any form that could be attributed to you or your projects.
  • You own your outputs. AI-generated analysis, summaries, and recommendations produced from your Customer Data belong to you. Weaver asserts no ownership or license over those outputs beyond what is necessary to deliver the Services.

We do not sell, rent, or trade your personal information or Customer Data. We may share information in the following limited circumstances:

  • Service providers. We engage third-party vendors to perform functions on our behalf, such as cloud hosting, data storage, payment processing, security monitoring, and customer support tooling. These vendors are bound by data processing agreements that restrict their use of your information to the specific services they perform for us.
  • Integration partners. If you connect Weaver to a third-party platform (such as Procore, Autodesk, or Oracle), information flows between Weaver and that platform according to your configuration and the applicable third-party terms.
  • Legal compliance. We may disclose information when required by applicable law, court order, subpoena, or government authority, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Weaver, our users, or the public.
  • Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.

We retain personal information and Customer Data for as long as your account is active or as needed to provide the Services. When your subscription ends, we will retain your Customer Data for thirty (30) days to allow for export, after which it will be deleted from our systems unless a longer retention period is required by applicable law.

You may request deletion of your account and associated data at any time by contacting privacy@helloweaver.com. We will fulfill deletion requests within thirty (30) days, subject to our legal obligations to retain certain records.

We implement industry-standard technical and organizational security measures designed to protect your information against unauthorized access, loss, misuse, alteration, or destruction. These include:

  • Encryption of data in transit using TLS 1.2 or higher
  • Encryption of data at rest using AES-256
  • Role-based access controls limiting internal access to Customer Data on a need-to-know basis
  • Regular security assessments, penetration testing, and vulnerability management
  • SOC 2 Type II compliance program

No system is completely secure, and we cannot guarantee the absolute security of your information. If you believe your account has been compromised, please contact us immediately at security@helloweaver.com.

We use cookies and similar technologies to operate and improve the Services. These include:

  • Essential cookies required for authentication, session management, and security
  • Analytics cookies that help us understand how users interact with the platform so we can improve it
  • Preference cookies that remember your settings across sessions

We do not use advertising or cross-site tracking cookies. You can control cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the Services.

Weaver is based in the United States, and your information may be processed and stored on servers located in the United States and other countries. If you are located outside the United States, please be aware that information you provide may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses to govern international transfers of personal data from the European Economic Area, United Kingdom, and Switzerland.

Depending on your location, you may have the following rights regarding your personal information:

  • Access. Request a copy of the personal information we hold about you.
  • Correction. Request that we correct inaccurate or incomplete personal information.
  • Deletion. Request that we delete your personal information, subject to legal obligations.
  • Portability. Request that we provide your personal information in a structured, machine-readable format.
  • Objection or restriction. Object to or request restriction of certain processing activities.
  • Opt-out of communications. Unsubscribe from marketing emails at any time using the link in any such email. Note that transactional and account communications are not subject to opt-out.

To exercise these rights, contact us at privacy@helloweaver.com. We will respond within thirty (30) days. We may need to verify your identity before fulfilling your request.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising privacy rights.

The Services are designed for use by businesses and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at privacy@helloweaver.com and we will promptly delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice within the Services at least thirty (30) days before the changes take effect. We encourage you to review this policy periodically. Your continued use of the Services after the effective date of changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy team at:

privacy@helloweaver.com

Weaver Solutions Corp.
Privacy Team
Dallas, TX

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