Go-to-market
Customer Development Lead
About the role
Weaver is at an early and critical stage: we have strong product conviction, early customer traction, and a clear thesis about where the construction industry needs to go. What we need now is someone who can turn that into a repeatable motion — finding the right customers, earning their trust, and building the feedback loops that make the product sharper.
As our Customer Development Lead, you'll be the first dedicated customer-facing hire. You'll own the full arc of early customer relationships: from identifying and engaging prospective accounts, through hands-on onboarding and activation, to driving retention and expansion. Equally important, you'll be the voice of the customer internally — translating what you hear in the field into product insight the team can act on.
This is a role for someone who thrives at the intersection of sales and product. You understand how to build trust with operators in a domain-heavy industry, and you know how to structure what you learn so it compounds over time.
What you'll do
- Identify, engage, and close early adopter accounts — working with owners and program managers across target verticals
- Own onboarding and activation for new customers, ensuring they see value in Weaver quickly and durably
- Conduct structured customer discovery interviews and synthesize findings into clear product and go-to-market recommendations
- Build and maintain relationships with decision-makers at target accounts, acting as a trusted advisor on program delivery
- Develop the repeatable playbooks, messaging, and materials that will form the foundation of Weaver's commercial motion
- Track account health, surface risks early, and work cross-functionally to drive retention and expansion
What we're looking for
- 6+ years in customer success, sales engineering, or customer development at a B2B SaaS company
- Experience selling or deploying software into construction, real estate development, infrastructure, or a similarly complex, project-based industry
- Demonstrated ability to run structured discovery and translate customer feedback into product requirements
- Strong relationship builder — comfortable engaging senior decision-makers (VPs of Construction, Program Directors, CFOs)
- Highly organized, with the ability to manage multiple accounts and priorities without losing detail
- Comfortable operating in ambiguity and building process where little exists
About Weaver
Weaver is building the intelligence layer for the world's most complex capital programs. Construction programs — hospitals, data centers, infrastructure networks, large commercial developments — represent trillions of dollars of investment annually, yet the industry still lacks the analytical tools to manage them with the precision and predictability that modern organizations demand. We're changing that. Our platform ingests data from across a program — contracts, schedules, RFIs, submittals, change orders, cost reports — and surfaces the signals that matter before small problems become expensive ones. We give owners and program managers the visibility, foresight, and control to deliver capital programs with confidence.
We're a small, high-conviction team based remotely across the US. Everyone here has real scope, works directly with customers, and contributes to a platform reshaping an industry that hasn't been fundamentally disrupted in a generation.